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Hi, I’m LaShon Ison-Hill
a Content Strategist

I simplify the complex and elevate brand narratives.


I'm an experienced and innovative content strategist with a proven track record of driving content excellence, digital engagement, and customer satisfaction. I have over 10 years of success leading internal and external communications, content strategy, and project management initiatives. I am adept at delivering content solutions that support business objectives, brand consistency, and user experience.

What I Do

Write Engaging Content

I write engaging content by keeping the message clear, relatable, and easy to follow so people stay interested and understand the key point right away.

I focus on strong storytelling, clean structure, and user-centered language to make sure the content connects with the audience and supports business goals.

Optimize Chatbot Experiences

I make chatbot experiences smoother by creating clear, user-friendly conversation flows and organizing content so the bot can correctly understand what people need.

I use real interaction data to fine-tune responses, fill knowledge gaps, and keep improving how the chatbot supports customers.

Create Easily Digestible Microcontent

I take complex information and rewrite it in a way that's clear, simple, and easy for anyone to understand.

I focus on making content readable and straightforward so people can quickly find what they need without confusion.

My Portfolio

My Resume